Case Study:

How Agunsa used Eskuad to enhance equipment and machinery maintainance

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Agunsa Shipping Operations Eskuad Customer

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Navigating the Seas of Logistics: Agunsa's Expert Shipping Operations

Agunsa is a large shipping operations company serving all of Chile as a port agent. They have been in Chile since 1960, and specialize in logistics and distribution services. They serve shipping companies, airlines, and administrate multiple ports and airports.

Eskuad Field Data Platform Solutions

THE CHALLENGE

• Extreme weather

• Poor Connectivity

• Laging Operational Efficiency

• Slow Data Collection and Report Generation

• Lost data due to paper forms

• Delayed maintenance schedules

Enhancing Efficiency

Life in the field is never easy. This is especially true for natural resource companies with field teams operating in extreme conditions due to distance, climate and connectivity. All of these take a toll on operational efficiency— especially data collection and report generation. 

The maintenance team is responsible for overseeing maintenance for their various locations around the country. Management needs to consistently manage and verify that preventive and corrective maintenance has been completed, and that the various field technicians and supervisors are complying with the reporting standards.
After meeting with Eskuad, it was determined that their main objective was to save money, save paperwork, and reduce the environmental impact by optimizing times and reducing machinery breakdowns that occur by not carrying out routine maintenance. The majority of these machinery failures are detected during operations and thus they lose a lot of time to avoid incidents.
Eskuad Forms

THE SOLUTION

By integrating Eskuad, a cross-platform (iOS and Android) maintenance workflow tool, companies have significantly improved their field operations. Eskuad’s features, including easy form creation, customization, instant report generation, and work order signature records, facilitate efficient workflows. Notably, digitizing maintenance processes has enhanced oversight of work order statuses, reducing machinery breakdowns and related costs.

Since implementation, benefits have extended to improved preventive maintenance, accelerated operational efficiency, better communication among teams, and easy data backup. This has led to fewer incidents, increased work order completions, and a 50% time reduction in form-filling tasks. A critical change is the shift from weekly to same-day maintenance report delivery, allowing management to promptly respond to maintenance needs with high-quality data.

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50% Savings

in filling out maintenance forms

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86% Decline

in waiting times for reporting updates

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Savings

in detention times due to machinery failure

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